scoutparts.com

Discussion in 'General IH Tech' started by GoaT2002, Nov 28, 2016.


  1. GoaT2002

    GoaT2002 Farmall Cub

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    I ordered a bunch of stuff from this site and it seems they couldn't care less about customer service. Has anyone had dealings with these guys? Is it just the way they do business or is this site a scam? It's been 4 weeks and no parts.
     
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  2. jeff campbell

    jeff campbell Lives in an IH Dealership

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    hate to say this but yes thats how they do business. do a search on scoutparts.com & you'll be surprised at the results you read ! sorry to hear that.
     
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  3. GoaT2002

    GoaT2002 Farmall Cub

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    Great
     
  4. Patrick Morris

    Patrick Morris Lives in an IH Dealership

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    (Spits out coffee all over laptop) WHAT? You ordered from THEM??
     
  5. IceFyre13th

    IceFyre13th Farmall Cub

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    And they sell brake kits that will kill you if installed, Yes I found out the hard way......luck was on my side due to the install going so badly we had to replace 90% of the parts they supplied with parts that were source locally.
    I reported them to the BBB and contacted the local AG in their area to finally get a full refund, my credit card company had to issue me a new card 3 so they could not keep trying to recharge me.....yes they are total crooks and I am surprised they have not been shut down by now.
     
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  6. jeff campbell

    jeff campbell Lives in an IH Dealership

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    WOW ! that's just crazy ? glad you got it taken care of.but the misery while doing so.
     
  7. BigRigg

    BigRigg Y-Block King

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    Another victim of Scoutparts.com.:drown: If I were you, I'd cancel your order. You'll save some money shopping with a legitimate vendor listed on this website.

    And as mentioned, just search scoutparts.com. You can come to a conclusion regarding their operation all on your own.
     
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  8. BigRigg

    BigRigg Y-Block King

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    Oh, and by the way, Welcome to Binderplant:rockon:. I'm sorry that this is how you found us, but we're glad your here!
     
    Last edited: Nov 28, 2016
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  9. kevingweq

    kevingweq Y-Block King

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    Just an FYI these companies are all part of the same parent corporation , I have ordered from travelallparts.com and been completely satisfied .
    and other times not so much -unfortunately ... They did make good on everything ordered including returned items , It was a completely
    unacceptable amount of time though , I wish they would get their heads out of their collective asses because I really like the websites ,
    http://pacsupplyco.com/


    ps I also really like Barnes IH new website ( Great Job Brendan !!!)
     
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  10. Erik VanRenselaar

    Erik VanRenselaar Y-Block King

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    Compare their prices with all the other long-term, reputable IH/Light Line vendors and you will likely be shocked at scoutparts.com's excessive prices. There are too many other, better parts sources to even consider business with them.
     
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  11. jeff campbell

    jeff campbell Lives in an IH Dealership

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    very WELL put !
     
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  12. Big Ed

    Big Ed High Wheeler

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    There have been other threads like this, some even call them "He we do not name".
     
  13. Mark Aycock

    Mark Aycock High Wheeler

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    Big Ed, I was thinking "He who must not be named" was in Texas
     
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  14. MrBonus

    MrBonus Farmall Cub

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    Dang, they come up first on SO MANY Google searches for various parts for our vehicles that I ordered a car cover from them. I did note that many of their new old stock parts for the diesels are sometimes 2-4x more expensive than their competitors and wondered why. I'm glad I found this thread before I ordered from them again.
     
  15. Scott L

    Scott L High Wheeler

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    Credit the clever use of a generic company name for that.
     
  16. Robert Bishop

    Robert Bishop Binder Driver

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    Quote from their site:
    "We are constantly locating new products. We are also always looking for ways to adjust the pricing on our current inventory so that we can offer the best deals possible to our customers."
     
  17. gwinter1129

    gwinter1129 High Wheeler

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    They didn't lie in that statement. A few months ago I was looking for a specific seal for my Scout and saw the part "emergency brake boot, $189+". I figured it had to be a misprint, I looked back several times and it never changed. I looked again today because of this thread and they did adjust their pricing on that used boot. $279.86 for one used, yeah that's right, one beat up old used boot for $280. I could put a lot of bling on my girl for that. Greg
     
  18. scoutboy74

    scoutboy74 Lives in an IH Dealership

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    If you spell out scoutpartsdotcom backwards it reads: assumetheposition. No foolin'.
     
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  19. 3rd Gen Scout

    3rd Gen Scout Farmall Cub

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    I haven't ordered parts from them but I did go check out their facility one Saturday while killing time in Portland. The guy working the counter was nice & I bought a cap (needed one for fishing the next day anyway.) They had a few old light trucks & Scouts plus a half a dozen IH tractors sitting around. Looked like an old IH dealership. The other thing they had there was a nice printed color catalog with tons of parts pictures that is handy for reference.
     
  20. Dana Strong

    Dana Strong Dreams of Cub Cadets

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    They'd :devil: probably let you have an old Farmall with a stuck engine, no starter, a plastic replacement seat and flat tires for only three million dollars, seeing as you're a loyal IH :cowboy: aficionado.
     

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