IMPORTANT SAFETY RECALL - CPT Tierod Adjuster

Discussion in 'IH Parts America' started by Jeff Ismail, Jan 31, 2017.


  1. Jeff Ismail

    Jeff Ismail High Wheeler

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    IMPORTANT SAFETY RECALL

    To All Our Customers with our CPT - Crawler Proven Technology Tierod Adjuster w/ Intersect Hole or Complete Tierod Assembly for the 1961-71 Scout 80, 800, 800A, 800B - Please STOP DRIVING YOUR SCOUT.

    IH Parts America has concluded thru independent laboratory testing that some of these parts were made with the improper hardness, thus making some of them brittle and prone to breakage. Your safety is our number one priority here at IH Parts America, that is why we voluntarily contacted the National Highway Traffic Safety Administration https://www.safercar.gov/and announced an official recall of this part.

    To those who have been affected by this recall and purchased directly from IH Parts America, a letter will be going out in the mail notifying you of this recall along with a replacement part and information on how to return the defective part to us. For those who bought this item thru a third party or are not sure who you bought it from, feel free to contact us at 530-274-1795 with any questions or concerns. For complete information about this recall please read the attached letter.

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    CPT - Crawler Proven Technology Tie Rod Adjuster w/ Draglink Intersect Hole
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    CPT - Crawler Proven Technology Heavy Duty Tierod Assembly 1961-71 Scout 80, Scout 800, 800A, 800B
     
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  2. Packerrailway

    Packerrailway High Wheeler

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    THANK YOU! Your attention to detail and safety is to be commended. All too often in this day, companies seem to try and sweep things like this under the rug until flushed out in court. I hope that nobody has been injured or their rig wrecked because of the potential flaw. Again thank you for your continued diligence.
     
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  3. Jeff Ismail

    Jeff Ismail High Wheeler

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    As stated, everyone's safety is the #1 priority. No one has been injured and i want to keep it that way. I look forward to the day that we have recovered all 113 of them which is the amount our records indicate as how many we sold.
     
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  4. kevingweq

    kevingweq Y-Block King

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    Was it a design or casting flaw ? or both ?
    edit , answer found above
    Thanks for all your hard work and integrity !
     
  5. winchested

    winchested High Wheeler

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    Either casting material not up to snuff or a heat treat issue likely.
     
  6. Bussy

    Bussy High Wheeler

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    Have these replacements shipped yet?
     
  7. Jeff Ismail

    Jeff Ismail High Wheeler

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    They will start shipping out today Tracy. We've been delayed a couple days making sure we have all the paper work correctly done as per gov regulations, good address' to ship to, etc.
     
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  8. Dana Strong

    Dana Strong Dreams of Cub Cadets

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    Do the replacements have some new markings so in the future, it will be easy to tell which are old vs new and good? Just to keep from having future confusion? Perhaps a code stamping/serial number stamped on the threaded ends as a permanent means?
     
  9. Jeff Ismail

    Jeff Ismail High Wheeler

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    RecallPartReturnNotice#1.jpg
    This is the form that will be sent out with replacement parts. Replacement parts will have two 'X's on them to distinguish them from a recalled part.
     
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