Great Customer Service from BCB

Discussion in 'The Machine Shop' started by Brokennose, May 28, 2013.


  1. Brokennose

    Brokennose Farmall Cub

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    First time I've done business with BCB so I just picked up a gas cap to test the waters.
    The following business day BCBs owner John Fleck called me!!
    Fella said he was touching base with a new customer and inquired about my trucks, projects and so on. It was a pleasant surprise, and nice to know that people in the community are putting forth that kind of effort. When my cap arrived I noticed he included the hardware for the billet No Leak gas cap adapter I bought from a competitor. it was only 4 screws and locknuts but still.. Super Cool above an beyond
    Thanks John

    I thought it was super cool so I thought I'd share my experience.:beer:
     
  2. John Fleck

    John Fleck Farmall Cub

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    Thanks man. I try to keep the old school traditions alive and have a more friendly relationship with all my customers.
     
  3. frifino

    frifino Farmall Cub

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    oh i love may it be i didnt like it the first time i listened to it, but now its on my iPod and its one of the only things i like to listen to.
     

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