D&C Purchased long travel shock kit front and rear. Same story of waiting a month for something that should have taken less than a week. After a few calls and a post on the old bulletin the parts showed up in several boxes of grab bag parts. Somebody just threw handfuls of shock sleeves and hardware in the box. Wouldn't buy again unless I was there in person to actually receive the product. Back Country Binders Drove over there to pick up all the parts required to convert my truck to power steering. Got home and realized I didn't have a bracket to mount the pump to the block. John wouldn't honor the 'package' I bought and wanted to charge me extra for it. So I bought the bracket from somebody else and haven't been back, even though he's located real close to me. SSS This is a two part problem with the Scout Ranch and SSS. But since SSS carries their product they are therefore responsible for supporting it because I'm dealing with them exclusively. Ordered a headlight dimmer switch among other things. Parts arrived in a fair amount of time, but the dimmer switch ended up not working with my 810 due to reasons not yet understood. Differences in the electrical systems on the early SII's. I returned it, and decided to wait on getting a refund because the SR was "working on a fix". Trying to get e-mail updates was difficult as they either didn't reply, or Bob G would reply with a one line sentence with no useable information. You've got to call these guys if you want to get through. My dealings with SSS and this switch lasted from Feb '08 to June '09 when I had enough and got a refund. It is what it is. I'd buy from SSS again, just nothing made by the Scout Ranch.